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Terms & Conditions

Terms & Conditions

Please read these terms and conditions carefully before using our services. By accessing or using Fittwise, you agree to be bound by these terms.

Last Updated: January 30, 2025

1. Acceptance of Terms

By accessing and using Fittwise ("the Service," "our Service"), provided by Fittwise LLC ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by these Terms and Conditions, do not use this service. These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Fittwise.

2. Description of Service

Fittwise is a comprehensive fitness platform that provides:

  • Personalized workout plans and exercise routines
  • Nutrition guidance and meal planning tools
  • Progress tracking and analytics
  • Educational content about fitness and wellness
  • Community features and support
  • Expert guidance from certified fitness professionals

Our services are designed to support your health and fitness journey through evidence-based programs and expert guidance.

3. Eligibility

You must be at least 13 years old to use this service. Users between 13-17 years old must have parental consent to use our services.

By using this service, you represent and warrant that:

  • You have the legal capacity to enter into a binding agreement
  • You are not barred from using the service under applicable law
  • You will comply with all applicable laws and regulations
  • All information you provide is accurate and truthful

4. User Accounts

Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account use

Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage resulting from unauthorized use of your account.

5. Subscription & Payment

Subscription Plans

Fittwise offers various subscription plans with different features and pricing. By subscribing, you agree to pay the applicable fees for your chosen plan.

Payment Terms

  • Subscription fees are billed in advance on a recurring basis
  • Payment is due according to your chosen billing cycle
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

6. User Conduct

When using our service, you agree not to:

  • Use the service for any unlawful purpose or in violation of applicable laws
  • Harass, abuse, or harm other users or staff members
  • Share inappropriate, offensive, or explicit content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Distribute spam, malware, or other malicious content
  • Reverse engineer, modify, or create derivative works of our service
  • Use automated systems to access or interact with our service

Community Guidelines

We strive to maintain a positive, supportive community. Respectful interaction and encouraging behavior are expected from all users.

7. Content & Intellectual Property

Our Content

All content provided through Fittwise, including workout plans, articles, videos, and other materials, are protected by copyright, trademark, and other intellectual property laws. You may not:

  • Copy, distribute, or modify our content without permission
  • Use our content for commercial purposes
  • Remove copyright or proprietary notices

User Content

You retain ownership of any content you submit to our service. However, by submitting content, you grant us a worldwide, royalty-free license to use, display, and distribute your content in connection with our service.

8. Health & Medical Disclaimer

Fittwise provides general fitness and wellness information for educational purposes only. Our content is not intended to:

  • Diagnose, treat, cure, or prevent any disease
  • Replace professional medical advice
  • Serve as a substitute for professional medical care

Assumption of Risk

You acknowledge that physical exercise and fitness activities involve inherent risks of injury. By using our service, you assume all risks associated with participating in fitness activities and agree to exercise at your own risk.

Medical Emergency

If you experience any unusual symptoms, pain, or discomfort during exercise, stop immediately and seek medical attention if necessary. In case of a medical emergency, call emergency services.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our service, you consent to our privacy practices as described in our Privacy Policy.

Key privacy points include:

  • We collect information necessary to provide our services
  • We use your information to personalize your experience
  • We protect your data with appropriate security measures
  • We do not sell your personal information to third parties

10. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting customer support.

Termination by Us

We reserve the right to suspend or terminate your access to our service at any time for violations of these terms or for any other reason deemed necessary for the protection of our service or other users.

Effect of Termination

Upon termination, your right to use the service will cease immediately. We may retain certain information as required by law or for legitimate business purposes.

11. Limitation of Liability

To the fullest extent permitted by law, Fittwise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Personal injury or property damage
  • Interruption of services or system failures
  • Third-party conduct or content

Our total liability for any claims shall not exceed the amount you paid for the service in the 12 months preceding the claim.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify active users via email or through the service
  • Provide reasonable notice of material changes

Your continued use of the service after changes take effect constitutes acceptance of the new terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Any disputes arising from these terms or your use of the service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Questions or Concerns?

We're here to help! If you have any questions about these terms or need clarification on any point, please don't hesitate to reach out to our support team.

Need Help Understanding These Terms?

Our support team is available to answer any questions you may have about our Terms and Conditions.

Contact Support